Terms of Use — InfoAi

1. Acceptance and parties

1.1. The service is offered under the brand InfoAi by Global Solutions Tech LLC (the “Company,” “InfoAi,” “we,” or “Platform”), a limited liability company formed and headquartered in the United States of America.

1.2. “You” or “Customer” means the individual or entity that creates an account and uses the dashboard. “Visitor” means anyone who interacts with public pages or AI chat configured by a Customer.

1.3. If you do not agree to these Terms, do not use the Platform.

2. Description of the service

2.1. InfoAi is an AI-powered link-in-bio tool that, among other features, lets you:

• publish and organize links and content;
• offer conversational AI support 24/7 based on information and links you configure;
• qualify interest, route people to links, and, when configured, capture contact data (e.g., name and WhatsApp);
• access metrics, reports, and features according to your plan.

2.2. The AI is an automated system. Answers depend on data and settings you provide and may be inaccurate. You are responsible for reviewing, training, and monitoring AI use in your business context.

2.3. We follow good-faith product, security, and transparency practices and continuously improve the Platform.

3. Account, registration, and eligibility

3.1. To use Customer features, you must create an account with accurate information and keep your email and credentials secure.

3.2. You must have legal capacity to contract (generally 18 years or older, or proper authority if you represent a business).

3.3. You are responsible for all activity on your account. Notify us immediately of unauthorized use at suporte@infoai.bio.

3.4. We may refuse, suspend, or terminate accounts that violate these Terms, applicable law, or Platform security.

4. Plans, limits, and payments

4.1. InfoAi may offer free and paid plans (e.g., Free, Pro, Scale, Infinity), with chat limits, features, and conditions described on the pricing page and in the dashboard.

4.2. When you reach your plan’s chat limit, chat may pause temporarily while links continue to work, subject to product rules.

4.3. Paid subscriptions are billed according to the selected period (monthly/yearly). Cancellations, refunds, and upgrades follow the terms shown at purchase and applicable law.

4.4. Prices and features may change with reasonable prior notice when required.

5. Acceptable use

5.1. You agree to use InfoAi lawfully and ethically. Prohibited conduct includes, without limitation:

• violating laws (including privacy, consumer protection, intellectual property, and criminal laws);
• publishing or training the AI with illegal, defamatory, discriminatory, violent, or child-exploitative content;
• spam, phishing, social engineering, fraud, or consumer deception;
• attempting to breach, overload, reverse-engineer improperly, or compromise Platform security;
• reselling access without authorization or using the service to unfairly compete with the Platform;
• collecting Visitor data without a valid legal basis and adequate transparency.

5.2. The Customer is the controller of data collected from Visitors via the page and chat, and must disclose purposes, establish legal bases, and respect individual rights where applicable.

6. Customer content and artificial intelligence

6.1. You retain ownership of content you submit (text, links, images, FAQs, product data, etc.) and grant InfoAi a license to host, process, and display that content solely to operate and improve the service.

6.2. You warrant that you have rights to the content and that it does not infringe third-party rights.

6.3. The AI responds based on your configuration and language models. It is not legal, medical, financial, or professional advice. Validate critical information before publishing it.

6.4. You are responsible for guidance your AI gives Visitors (prices, timelines, commercial promises, coupons, etc.).

7. Visitors, public pages, and chat

7.1. By visiting a Customer’s InfoAi page or chatting with the AI, a Visitor acknowledges that the experience is configured by that Customer and that interaction data may be processed under the Privacy Policy and the Customer’s settings.

7.2. InfoAi often acts as a processor on behalf of the Customer for chat and lead capture; the Customer decides what to ask, which links to show, and whether to collect contacts.

7.3. Visitors must not abuse chat (attacks, spam, illegal content). We may block abuse to protect the Platform and other users.

8. Intellectual property

8.1. The InfoAi brand, software, design, institutional copy, and other Platform elements are protected by intellectual property rights and belong to InfoAi or its licensors.

8.2. These Terms do not transfer Platform ownership to you — only a right to use it under your plan and these rules.

9. Privacy and data protection

9.1. Personal data processing follows our Privacy Policy, which reflects U.S. privacy practices and, where applicable, rights similar to those under the California Consumer Privacy Act (CCPA/CPRA) and other privacy laws that may apply to our global operations.

9.2. Customers who process Visitor data must comply with privacy and data-protection laws applicable to their operations and jurisdictions.

10. Availability, support, and service changes

10.1. We aim for high availability, but the service is provided “as is” and “as available.” Maintenance, third-party outages (hosting, AI, payments), or downtime may occur.

10.2. Support: suporte@infoai.bio.

10.3. We may evolve features, interfaces, and integrations; material changes will be communicated when reasonable.

11. Limitation of liability

11.1. To the maximum extent permitted by applicable law, InfoAi is not liable for indirect, incidental, special, consequential, or punitive damages; lost profits; data loss caused by factors beyond our reasonable control; or decisions made based on AI responses.

11.2. Our total liability, when due, is limited to the amounts you paid in the three (3) months preceding the event, or another limit required by mandatory consumer law where applicable.

11.3. Nothing in these Terms excludes rights that cannot be waived under applicable consumer or other mandatory law.

12. Suspension and termination

12.1. You may cancel your subscription or close your account via the dashboard or support.

12.2. We may suspend or terminate access for Terms violations, security risk, non-payment, or legal order.

12.3. After termination, data may be retained or deleted under the Privacy Policy and legal obligations.

13. Changes to these Terms

13.1. We may update these Terms periodically. The current version will be published on this page with an effective date.

13.2. Continued use after publication of changes constitutes acceptance, except where law requires specific consent.

14. Governing law, global operations, and contact

14.1. Global Solutions Tech LLC is a U.S. company that operates InfoAi on a worldwide basis, offering the service to users in many countries, including the United States, Brazil and other markets in South America, Europe, and additional regions, subject to applicable local laws.

14.2. These Terms are governed by the laws of the State of Wyoming and the United States, without prejudice to mandatory consumer rights and privacy laws that may apply to you in your jurisdiction.

14.3. Questions, requests, and support:

• InfoAi support: suporte@infoai.bio
• Corporate contact: contact@globals.tech
• Web: https://globals.tech/
• Address: 30 N Gould St Ste R, Sheridan, Wyoming — USA · EIN 38-4380985